Please make sure you have inserted brand new Alkaline batteries in the correct manner and the battery door is holding the batteries securely in place. Take the light in a dark room or closet and set it on a surface facing the wall opposite the door. Give the light about a minute for the batteries to start working. Walk past the light. If it does not activate, please email us and we will respond via email within 24 hours with further instructions.

As standard, you will receive a 1 year warranty with lights purchased from Mr Beams. You can extend your warranty to two years if you click here to register your purchases.

All Mr. Beams LED Lights have light sensors, motion sensors and auto-shut off. This allows the lights to only work in the dark, when motion is sensed and will shut off after the auto-shut off time listed in the instructions. (Note: The Easy Fit LED Battery Light does not have a light sensor).

To test a Mr Beams Motion Sensing Light before installation or at any time, it is recommended to put new batteries in and take it into a dark room. Leave the room to avoid your motion retriggering it. The light will shut off after a minute or two (the motion sensor may need time to settle immediately after putting the batteries in). When you walk into the room, the motion sensor should trigger turning the light on.

You can purchase regular Alkaline batteries at any store. If preferred, you can also purchase NiMH Rechargeable batteries.

We estimate the number of activations via the motion sensor to provide a typical battery life of up to one year. The battery life will vary depending on the application but this was our goal in the design of this product. Some customers will experience more than a year and some customers will experience less than a year.

Please email us for a copy of the user manuals. In the near future, you will find user manuals and video instructions on each product page on our site.

Yes! All of the other Mr. Beams products were designed with weatherproof seals to hold up in harsh weathers and water – with the exception of the Easy Fit LED Battery Lights. Note- Mr. Beams products are water-resistant, and should not be submerged in water.

Your Mr. Beams light will not be affected by cold weather. The light may appear dimmer in colder weather because the batteries are providing less power.

Lumens are the total amount of light that are emitted by a light source. More lumens means more light. Mr. Beams lights are anywhere between 10 lumens (Stick Anywhere Night Light) and 300 Lumens (SuperBright Spotlight).

Please make sure you have inserted brand new alkaline batteries into your unit. If you have another set around to test or have had your lights installed and it suddenly stopped working, please insert a new set of batteries. 95% of the time this issue is caused by old or drained batteries. Secondly, try testing your light in a dark closet or room as mentioned in the previous question to make sure that something in the environment is not activating the light. Once you have checked the above items, if the light still does not turn off, please email us and we will respond via email within 24 hours with further instructions.

Battery powered products may take a short time to stabilize when new batteries are inserted. If your light turns on the moment as soon as the batteries are in, place it on a flat surface in a lit area and stand out of range of the motion sensor until the light shuts off. Once the light shuts off it should perform correctly, only activating with motion in the dark.

We offer a no quibble returns policy for orders placed through our website, please send us an email (enquiries@mrbeams.co.uk) with your Order number, we will respond within 24 hours of email.

The remote control on the Garden Remote Controlled Spotlight will work within 10 metres. Your remote does not require line of sight and will work without having to directly point the remote at the unit.

If your remote control light does not turn on using your remote, please check the following:
1. When you click ON with the remote, does the green indicator light at the end light up?
2. Please double check that the remote batteries are inserted correctly and the battery lid is holding the batteries securely in place.
3. Please email us and provide the information above. You will be contacted within 24 hours with further instructions.